GridBeyond is now a member of the Flex Assure Compliance Scheme, a voluntary code of conduct for the providers of Demand Side Response services.
The scheme was developed by the Association for Decentralised Energy (ADE) in collaboration with the National Grid Electrical System Operator (ESO), with the guidance and support of GridBeyond and other industry stakeholders.
Flex Assure will help businesses in making more informed decisions when engaging with DSR and flexibility providers. This will be done by increasing industry transparency and specifying benchmarks for DSR providers in five areas:
- Sales and marketing
- Technical due diligence and site visits
- Proposal and pre-contractual information
- Customer contracts
- Procedures for handling complaints.
Mark Davis, Director UK & Ireland at GridBeyond, commented:
“The highest standards of transparency and professional integrity have always been at the heart of GridBeyond’s business operations, which is why we are proud to become members of the Flex Assure Scheme. As one of the founding contributors to the development of this scheme, we are glad to see that more and more market participants commit themselves to those values. The unified code of conduct for DSR providers helps to simplify the complexity of the energy markets whilst building trust in energy services, and ultimately supports the creation of a low carbon energy economy.”
The signatories to the Code commit to providing clear and fact-based information about their business operations and the energy landscape to all potential clients, prospects and partners. This will help energy users to evaluate DSR providers fairly, and develop trust in this relatively new marketplace.